Orcaworks FAQ

How do I get started with Orcaworks?
You can begin by identifying a business process to automate, then work with our Orcaworks LaunchPod team of Flow Architects and Context Engineers to design a flow, configure agents, and integrate with your systems. Orcaworks offers onboarding support and documentation to guide you.
What deployment options are available for Orcaworks?
Orcaworks supports flexible deployment models to meet enterprise needs, including a cloud-based fully managed SaaS offering for rapid scalability, on-premises deployment for organizations with strict data residency or compliance requirements, and a hybrid model that combines cloud agility with on-prem control, ideal for regulated industries. Each option includes support for secure integrations, governance, and observability.
How is human oversight maintained?
Orca uses a shared control model where humans can review, approve, or intervene in agent actions. This ensures trust, accountability, and alignment with business goals.
What does the Flow Architect do?
The Flow Architect designs intelligent workflows that coordinate multiple agents, tools, and human steps. They ensure automation is structured, observable, and governable.
How does Orca ensure security and compliance?
Orca includes governance features like audit trails, access controls, and observability tools. It supports deployment in cloud, on-prem, or hybrid environments to meet compliance needs.
Is Orcaworks compliant with industry standards?
Yes. Orcaworks supports compliance with standards like GDPR, SOC 2, HIPAA (where applicable), and ISO 27001. Deployment options including cloud, on-prem, and hybrid help meet specific regulatory requirements.
What is the difference between Orca Agent vs other agents in the market?
What makes it different is that Orca Agents are custom built for your individual workflows and designed for enterprise-grade automation with shared control, observability, and context-rich reasoning. They support multi-agent collaboration and human-in-the-loop governance.
What is the Orcaworks Agentic Automation Platform?
It’s a modular platform that enables businesses to deploy intelligent agents that can reason, act, and collaborate across enterprise systems. It includes orchestration tools, memory systems, observability layers, and integration connectors.
Can Orca Agents integrate with our existing enterprise systems?
Yes. Orca supports integration with CRMs, ERPs, HRIS, and other enterprise platforms via APIs, RPA tools, and secure connectors. It’s designed to work within your existing tech stack.
What kind of tasks can Orca Agents automate?
Orca Agents can automate report generation, data entry and retrieval, scheduling and coordination, email and document summarization, and multi-step workflows across departments.
What does the Context Engineer do?
The Context Engineer ensures agents operate with relevant, timely information. They manage memory, retrieval, and context shaping to improve agent reasoning and accuracy.
How does Orcaworks handle security?
Orcaworks is built with enterprise-grade security in mind, featuring role-based access control (RBAC), data encryption in transit and at rest, secure API integrations, and comprehensive audit logging with traceability.
What governance features does Orcaworks provide?
Orcaworks provides observability with real-time monitoring of agent actions and workflows, auditability through full logs of decisions, actions, and outcomes, control with human-in-the-loop checkpoints and override capabilities, and policy enforcement via custom rules for agent behavior and escalation paths.